Jentech Computers Ltd
West Midlands UK     
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Computer Network Solutions

Jentech Computers have acquired more than two decades of experience in designing, installing, configuring, supporting, maintaining and monitoring IT networks. We know and understand computer networking: full stop. Our experience covers Local Area Networks (LAN), Wide Area Networks (WAN), and Virtual Private Networks (VPN). We can provide Wireless, CAT6, CAT5 and Fibre connectivity. We work with Ethernet, 802.11 a, b and g, and Token Ring networking protocols. Specialising in TCP/IP, IPX/SPX and NetBUI protocols. We also place a very high emphasis on network security.

Below we outline in detail our procedure for providing you with your ideal network.

The review

Networks are evolving and developing things that need to grow as your business grows. Whether you start with two PCs and a cross-over cable or have a multi location site with a mix of LAN, WAN, wireless, internet, and dial-up services, you need a specialist who understands your needs and can advise on system growth strategies for your business.

The design

Present us with the scenario and your forecast for the business future development and Jentech will design a network to meet your current and foreseeable needs. We will maximise the use of what you already have and indicate the expansion trigger points and milestones on the road ahead.

Supply of hardware and software

Jentech supply only branded hardware of known pedigree. We are an approved 3COM, NetGear, and Siemens provider with CISCO and Sonic Wall technology. The above provide a comprehensive range of cards, hubs, switches, routers, dial-up adaptors, for PSTN, ISDN, ADSL and lease lines, firewalls, VPN gateways and wireless access points.

We also can install network monitoring systems that are tailored to your site and equipment. The system monitors all kinds of network activities and PC health, spawning different levels of Dynamic Alerts to activate users, Systems Managers, Support Engineers and service providers of problems and impending potential difficulties.

Configuration (inc. internet set up)

The key to good network operation and efficiency is configuration. This is an automatic part of the service we supply. The configuration is documented and these documents are maintained to ensure that system configuration is known and reproducible in the event of major system disruption.

The test

Our engineers have a full set of diagnostic equipment to validate the installation integrity before system hardware is installed. A test certificate for cabling etc can be issued if required.

Deployment

Our installation teams are offering a complete one-stop-shop ensuring the systems are deployed in a co-ordinated and logical way. As a customer you get the best of small company attention to detail combined with a comprehensive strategic approach to the task. “Computing in the ‘Light’ of experience,” is one of our maxims.

Monitoring

Our Dynamic Alert Technology enable the system to be monitored 24x7 with a user choice of tests and reports to highlight system stress build up, machine of segment overload, hardware, software or protocol failure. There is a user defined set of options as to who, how quickly, and what should be notified and the action provoked even to automatic notification of your chosen support engineers who may know of the problem before it has become apparent to you the customer. Call us for further information on this powerful technology.

Maintenance

Our one-stop shop appraoch ensures you peace of mind. Whatever the issue or fault (on any hardware purchased from Jentech under a maintenance contract) it will be dealt with at no extra cost to the you, the customer. We also carry out preventative maintenance services once per year on all hardware covered to reduce to a minimum any chance of equipment failure. This is all covered by a flat rate 12.5% annual premium of the RRP of your equipment .

Network Security

Jentech recognises that security of information and systems is of the highest importance to most businesses. We therefore have a dedicated section for this area, which you might want to review on the page, Information Security Management. However, the following security features come as standard with our installations

Total virus protection

We are a fully accredited Network Associates Inc Partner offering the full range of products from 'Spam Killer' to 'Active Virus Defence' with 'ePolicy Orchestrator' the premier server product for large integrated networked.

Firewall protection for network security

Protecting your network against external attack from the internet is a vital part of your security strategy and cannot be overlooked. Eliminate vulnerabilities by installing a firewall, available in configurations from Small Office / Home Office (SOHO) to enterprise-level solutions. Firewall options include Virtual Private Networking, virus scanning and undesirable content filtering.

Backup regime implementation

Service is the key. We believe it is our duty to pour all of our 20+ years of experience into our customer’s backup regimes. We have tried and tested backup strategies for system recovery and archiving that have proved invaluable time and again. We are a faullty Accredited Backup Exec provider and well versed in NT backup scripting and Unix and Linux backup procedures and protocols.

VPN Services

With the growth of leased line and permanently up internet connectivity, we are ideally placed to provide a full range of VPN concepts and implementation strategies for a variety of uses. This will become a major growth area for us in the months and years ahead. To find out more visit our page, Virtual Private networks

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Telephone: 01746 761 458 E-mail: enquiries@jentech.co.uk
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